Shipping & Returns

SHIPPING DESTINATIONS

PremierDeadSea-usa.com ships worldwide.

Within USA PremierDeadSea-usa.com ships via UPS .UPS shipping is not available for orders being shipped to APO/FPO and P.O. Box addresses.
 
Whithin USA:  UPS Ground*  $7.00 (3 - 5 business days)

Worldwide (outside USA) : $20.00

*All APO, FPO and PO Box orders have a $7.00 delivery cost (Free with any $49 Order) and will be shipped via Smartpost. P.O. Box delivery time is 3-8 days and APO/FPO delivery time is 4-6 weeks.

BUSINESS DAYS:
Monday - Friday, excluding federal holidays within the United States. Orders must be placed by 2PM Eastern Standard Time (EST) to be processed on the same business day. Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays).Our standard shipping carrier is UPS and we kindly ask that you anticipate 3-5 business days for standard shipping. Standard Shipping Charges apply. Orders to Alaska, Hawaii, Puerto Rico and US Virgin Islands take 6 to 8 business days. Please select the shipping option that best suits your delivery needs during "Checkout."
Our express shipping carrier is UPS. UPS does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes. APO and PO Box orders will be shipped via Smartpost. Standard shipping to Alaska, Hawaii, U.S. Territories and APO/FPO addresses takes 4–6 weeks. Standard shipping charges will apply.

TRACKING YOUR ORDER
Please call our toll-free Customer Service number 1-404-492-8133 if you need assistance tracking your order.
Our customer service representatives are available to help you 7 Days a week, 9:30AM – 17:00PM EST.

RETURN A PRODUCT
PremierDeadSea-usa.com offers a no-risk, 60-day money-back guarantee.  Simply return any unopened product for a full refund. Send the product along with your full contact information and order number to the following address.

Premier North America Inc
1885 Beaver Ridge cir, ste a
Norcross, GA, 30071

We will refund your credit card minus shipping and handling charges, if any. Returns typically require 10 business days for processing once received by our warehouse. Costs to return items to Premier North America are the responsibility of the customer.

Please Note - We will refund only products that have been purchased through our website website: PremierDeadSea-usa.com.
If you receive a damaged product, Contact Us immediately to notify us about the situation and we will arrange for a replacement to be sent to you.
 

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